MAGELLAN CAPITAL RESOURCES, INC.

About Us

Magellan Capital Resources, Inc. serves clients worldwide in the discovery and recovery of inheritance and beneficiary proceeds, resulting in proper distribution to surviving heirs and beneficiaries.

Utilizing detailed probate and estate research Magellan Capital investigators trace people who are entitled to a percentage share in an estate. When an estate is filed with a Probate Court, we work to locate missing heirs; and we continue research into in-depth family history to identify unknown heirs.

Whether a decedent has passed with a Last Will, or has died intestate, there is often a gap which exists between matching all assets from the decedent’s estate and the rightful heirs. This gap becomes larger as the heirs named in the Last Will have also passed – requiring further research into their surviving heirs.

HAVE YOU BEEN CONTACTED BY OUR FIRM?

Client Notification

Our firm locates specific estate assets around the globe which have not been properly distributed to the rightful recipients. Once these assets have been located, our firm begins a rigorous 30 to 60 day internal verification review which identifies the decedent to whom these assets belonged, and is followed by the identification and location of all surviving successor heirs who are entitled to their share of these estate assets.

Once we have identified the surviving heirs and beneficiaries, our next step is to notify these individuals either directly or in cooperation with our global business partners.

If you have received an Inheritance Notification Letter from Magellan, our confidence is high that you are rightfully entitled to estate proceeds, either in-part or in-full, from the outstanding estate of the named decedent. You may now proceed to the next step in the estate asset recovery process.

OUR INVALUABLE

Business Partners

Administrators

Without a court-appointed representative the estate administration process would quickly stall. Executors are entrusted with making sure a person’s last wishes are granted regarding their assets.

Investigators

We locate estates & heirs in the United States and abroad. We partner with investigative agencies abroad to establish first contact with heirs and establish communication in the local language.

CPA Firms

Managing the many inherited asset types tax ramifications can be a challenge. The expertise provided by our Certified Public Accountant partners provide the tax advice and services required by heirs.

Attorneys

Over 50% of the population in the United States and Europe pass away without having a court-approved Last Will & Testament – a fact that leaves handling estate proceeds infinitely more complicated.

PROBATE RESEARCH

Following Footsteps

The job of compiling an accurate family tree is a complex and time-consuming task. Local, State and Federal offices can usually provide no more than birth, marriage, and death certificates. Access to these records are limited because of geographical restrictions on these agencies. Relatives who are born, marry, emigrate to, or die in foreign countries would not be traceable through these sources.

When an estate is filed with a Probate Court with a Last Will, we work to locate those heirs mentioned, or quite often the surviving heirs if those specifically listed in the Will are deceased. If the decedent passed without a Last Will our challenge is to accurately identify, and then locate, the proper next of kin via family research.

GET IN TOUCH TODAY

Mailing Address
Magellan Capital Resources, Inc.
Attn: Claims Processing
13245 Atlantic Blvd
Suite 4-331
Jacksonville, FL 32225
Physical Address
4600 Touchton Blvd
Suite 1150
Jacksonville, FL 32246
Phone:
General: 1.800.606.8930
Claims Processing Manager: 1.800.606.8930 extension 139

Email:
General: RobL@LostHeirsFound.com
Claims Processing Manager: BG@LostHeirsFound.com

Copyright Magellan Capital Resources, Inc. 2010-2026

All Rights Reserved

PRIVACY POLICY


Effective Date: Updated February 26, 2026

Magellan Capital Resources, Inc. (“Magellan,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit www.LostHeirsFound.com (the “Site”), communicate with us, or participate in our SMS/MMS messaging program (the “Messaging Program”).

Magellan provides services focused on the discovery and recovery of inheritance and beneficiary proceeds for proper distribution to heirs and beneficiaries. Because inquiries in this industry may involve sensitive matters, we strive to use reasonable safeguards and limit the information we collect to what is necessary for legitimate business purposes.

 1.     SCOPE

This Privacy Policy applies to information collected through:

  • the Site;
  • our communications with you (including email, phone calls, and text messages); and
  • our Messaging Program (SMS/MMS), where you have opted in.

This Policy does not apply to third-party websites, services, or platforms that may be linked from the Site. Those third parties control their own privacy practices.

 2.    INFORMATION WE COLLECT

We may collect the following categories of information:

a.   Information You Provide to Us

·         Identifiers and contact details (e.g., name, email address, phone number, mailing address).
Inquiry and relationship information (e.g., messages, questions, and information you provide about your connection to an estate, beneficiary matter, or related inquiry).

·         Documents you choose to provide (e.g., supporting materials relevant to your inquiry, subject to what you voluntarily submit).

·         Client administration information if you engage our services (e.g., information necessary to administer an Engagement Agreement and related service delivery). 

b.   Communications Data

We may maintain records of communications with you, including email threads, call logs, and text message communications, including timestamps and message content, as permitted by law and consistent with our business needs. 

c.    Technical and Usage Information (Automatic Collection)

When you access the Site, we may automatically collect:

  • IP address;
  • device identifiers;
  • browser type and settings;
  • operating system;
  • referring/exit pages;
  • pages viewed, links clicked, and time spent on pages; and
  • approximate location derived from IP address. 

d.   Cookies and Similar Technologies

We may use cookies and similar technologies (e.g., pixels, tags, local storage) to operate the Site, remember preferences, understand usage, and improve performance.

e.   SMS/MMS Messaging Information (If You Opt In)

If you opt in to our Messaging Program, we may collect and maintain:

  • your mobile phone number and, if provided, your name/contact details;
  • consent records (date/time/method and consent language where available);
  • interaction data (e.g., responses, STOP/HELP requests); and
  • delivery or routing information made available by messaging vendors or carrier networks. 

f.    Information From Other Sources (Limited)

In some cases, we may receive information about you from third parties in connection with your inquiry or service engagement (e.g., if a representative contacts us on your behalf, or if you direct someone to provide information to us). Where applicable, we will handle such information consistent with this Policy and applicable law.

 3.    HOW WE USE INFORMATION

We use information for legitimate business purposes, including to:

  • respond to inquiries and communicate with you;
  • provide, administer, and support our services (including operating under an Engagement Agreement, where applicable);
  • verify contact details and manage communications;
  • operate, maintain, secure, and improve the Site and our internal systems;
  • perform analytics and understand usage trends;
  • prevent fraud, misuse, unauthorized access, and other security incidents;
  • comply with legal obligations and respond to lawful requests;
  • enforce our Terms and protect our rights and the rights of others;
  • maintain consent and opt-out records for messaging compliance; and
  • send service-related communications (including SMS/MMS if you have opted in).

No mobile opt-in information will be used or shared for third-party marketing.

4.    LEGAL BASIS FOR PROCESSING

Where applicable (including for individuals located outside the United States), we process information based on one or more of the following:

  • Consent (e.g., SMS/MMS opt-in, certain cookie preferences);
  • Contract (e.g., to take steps at your request, or to perform an Engagement Agreement);
  • Legitimate interests (e.g., operating and securing the Site, preventing fraud, improving services, responding to inquiries); and
  • Legal obligation (e.g., recordkeeping, compliance with lawful requests, and regulatory requirements).

 5.    HOW WE SHARE INFORMATION

We may share information in the following circumstances:

a.    Service Providers

We may share information with vendors and service providers that support our operations (e.g., website hosting, analytics, communications platforms, and messaging providers such as RingCentral). These providers are permitted to use information only as necessary to provide services to us and are subject to appropriate confidentiality and security obligations.

b.    Legal and Compliance Disclosures

We may disclose information to comply with law, regulation, legal process, or governmental request; to enforce our agreements; and to protect the rights, property, and safety of Magellan, our users, or others.

c.     Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be disclosed as part of that transaction, subject to appropriate confidentiality protections.

d.    No Sale of Personal Information

We do not sell personal information. We do not sell or share mobile opt-in information for third-party marketing purposes.

6.    DATA RETENTION

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, including to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

For messaging compliance, we may retain consent records, opt-out records, and suppression lists (phone numbers that opted out) as necessary to demonstrate compliance and to prevent unwanted future messaging.

7.    SECURITY PRACTICES

We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

8.    YOUR CHOICES AND RIGHTS

Depending on your state of residence and applicable law, you may have rights regarding your personal information, such as the right to request:

  • access to certain information we maintain about you;
  • correction of inaccurate information;
  • deletion of certain information (subject to legal and operational exceptions); and/or
  • information about our data practices.

To submit a request, contact us using Section 13. We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising applicable privacy rights.

9.    COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

  • enable core Site functionality;
  • remember preferences;
  • help measure Site performance; and
  • understand how visitors interact with the Site.

Your Controls. You can control cookies through your browser settings and may be able to clear or block certain cookies. If you block cookies, some Site features may not function properly.

Do Not Track. Some browsers transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to such signals, the Site may not respond to Do Not Track settings.

10.  CHILDREN’S PRIVACY (COPPA)

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

11.   INTERNATIONAL USERS

Magellan is based in the United States. If you access the Site from outside the U.S., you understand that information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws than your home jurisdiction.

12.  SMS, MMS, AND MESSAGING POLICY

This section applies to the Messaging Program and is intended to support compliance with U.S. telecommunications requirements (including the TCPA) and messaging ecosystem expectations.

a.   Opt-In Requirement

You will receive SMS/MMS messages only if you provide prior express consent (and where required, prior express written consent). Consent may be obtained via online forms, written authorization, or verbal consent during documented interactions. We may send an opt-in confirmation message.

b.   Program Description

Messages are used for business communications related to inheritance and beneficiary recovery services, including responding to inquiries, scheduling, intake follow-ups, identity verification requests, status updates, document requests, service reminders, and other customer care or transactional communications. Messages may include text, images, and/or links.

c.    Message Frequency

Message frequency may vary based on your interactions and the status of communications. Message and data rates may apply depending on your wireless plan and carrier.

d.   STOP and HELP (Opt-Out / Support)

  • Opt-Out: Reply STOP to any message to opt out. We will honor opt-out requests promptly and send a confirmation message. After opting out, you will no longer receive messages from the Messaging Program at that number, except where required by law or permitted for compliance confirmations.
  • Help: Reply HELP for assistance, or contact us at 800.606.8930 extension 125 or RobL@LostHeirsFound.com.

e.   Consent Not Required for Services

Consent to receive SMS/MMS messages is not required as a condition of purchasing or receiving services. Alternative communication methods are available.

f.    TCPA Compliance Statement

We intend that our Messaging Program complies with applicable U.S. telecommunications laws and regulations, including the Telephone Consumer Protection Act (TCPA), including requirements relating to consent, identification, and opt-out mechanisms.

g.   Messaging Data Sharing Restrictions

No mobile opt-in information, phone numbers, or text message consent will be shared with third parties or affiliates for their marketing purposes. We may share limited data with service providers (including messaging platform providers) solely to facilitate message delivery and compliance, subject to contractual confidentiality and restricted-use obligations.

h.   Records of Consent and Opt-Out

We maintain records of messaging consent and opt-out requests (e.g., date/time/method and content of opt-in; STOP requests) for compliance purposes. We may retain phone numbers on a suppression list to ensure you are not contacted after opting out.

i.     Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

j.     RingCentral Messaging Compliance Disclosures

We use RingCentral and related carrier networks to deliver SMS/MMS messages. We publish this Privacy Policy and our Terms in support of industry messaging compliance expectations and platform requirements. RingCentral and mobile carriers maintain independent policies and technical requirements, and we do not make legal guarantees on their behalf regarding deliverability, approvals, filtering, or uninterrupted service.

13.  CONTACT US

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

Magellan Capital Resources, Inc.
4600 Touchton Avenue, Suite 1150, Jacksonville, Florida 32246
Toll-Free: 800.606.8930 extension 125
Email: RobL
@LostHeirsFound.com

14.  UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Site after the Effective Date constitutes acceptance of the updated Policy.

 

                                                                    TERMS AND CONDITIONS


Effective Date: Updated February 26, 2026

These Terms and Conditions (the “Terms”) govern your access to and use of www.LostHeirsFound.com
(the “Site”) and any related online features, communications, and services made
available by Magellan Capital Resources, Inc. (“Magellan,” “we,” “us,” or
“our”). By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree, do not use the Site.

1.     COMPANY INFORMATION

Magellan Capital
Resources, Inc.
4600 Touchton Avenue, Suite 1150, Jacksonville, Florida 32246
Toll-Free: 800.606.8930
Email: RobL@LostHeirsFound.com

2.    DEFINITIONS

For purposes of these Terms:

a.     You” or “User” means any person or entity accessing or using the Site.

b.    Services” means Magellan’s inheritance/beneficiary discovery and recovery-related
services that may be described on the Site or otherwise offered by Magellan.

c.     Engagement Agreement” means a separate written agreement executed by you and Magellan
governing paid or formal services.

d.    Content” means all text, graphics, images, audio, video, data, compilations, software,
and other materials on the Site.

3.    SCOPE OF SERVICES

Magellan operates in the industry of discovery and recovery of inheritance and
beneficiary proceeds for proper distribution to heirs and beneficiaries. The
Site is provided for general informational and communication purposes and does
not constitute a binding offer to provide Services or an agreement to represent
you.

Any specific Services, fees, success/contingency arrangements (if any), scope, and
obligations will be governed exclusively by an Engagement Agreement. If there
is any conflict between these Terms and an Engagement Agreement, the Engagement
Agreement will control solely with respect to its subject matter.

4.    NO LEGAL, TAX, OR FINANCIAL ADVICE; NO FIDUCIARY RELATIONSHIP

Magellan is not a law firm and does not provide legal advice. Content on the Site is not
legal, tax, investment, or financial advice and should not be relied upon as
such. You should consult qualified advisors regarding your circumstances. Use
of the Site does not create an attorney-client relationship, fiduciary
relationship, partnership, joint venture, or agency relationship.

5.    ELIGIBILITY

You represent that you are at least 18 years old and have the legal capacity to
enter into these Terms. If you use the Site on behalf of an entity, you
represent and warrant that you have authority to bind that entity to these
Terms.

6.    ACCEPTABLE USE

You agree not to, and not to attempt to:

a.     violate any applicable law or regulation;

b.    interfere with or disrupt the Site or any systems or networks;

c.     access or attempt to access any non-public areas of the Site or systems;

d.    use scraping, spiders, robots, or automated means to access the Site except as
permitted by robots.txt;

e.    introduce malware, viruses, or harmful code;

f.      impersonate any person or misrepresent your affiliation;

g.    use the Site to harass, threaten, defraud, or harm others;

h.    upload or transmit any content that is unlawful, infringing, defamatory, or otherwise
harmful; or

i.      engage in activity that could reasonably be expected to compromise Site security,
integrity, or availability.

We may investigate suspected violations and take appropriate action, including
restricting or terminating access, cooperating with law enforcement, and
pursuing civil remedies.

7.    USER SUBMISSIONS; NO CONFIDENTIALITY THROUGH THE SITE

If you submit information to us via the Site (including forms, emails, uploads, or
messages), you represent that the information is accurate to the best of your
knowledge and that you have the right to provide it.

Do not submit sensitive personal or financial information through the Site unless
specifically requested by Magellan and you are comfortable doing so.

Internet transmissions are not guaranteed to be secure. Unless and until a
separate Engagement Agreement is executed, your submissions through the Site
are not treated as privileged or confidential to the maximum extent permitted
by law.

You grant Magellan a non-exclusive, worldwide, royalty-free license to use,
reproduce, process, and display non-confidential submissions solely to operate,
maintain, and improve the Site and to respond to your requests.

8.    INTELLECTUAL PROPERTY

a.   Ownership.
The Site and all Content are owned by Magellan or its licensors and are
protected by intellectual property laws.

b.   Limited License. Subject to these Terms, Magellan grants you a
limited, revocable, non-exclusive, non-transferable license to access and use
the Site for lawful personal or internal business purposes. You may not copy,
modify, distribute, sell, lease, reverse engineer, or create derivative works
from the Site or Content except as permitted by law or with Magellan’s prior
written consent.

c.    Feedback.
If you provide suggestions or feedback, you grant Magellan the right to use it
without restriction or compensation.

9.    THIRD-PARTY

LINKS AND RESOURCES

The Site may contain links to third-party websites or resources. We do not control
and are not responsible for third-party content, policies, or practices. Links
are provided for convenience and do not imply endorsement.

10.  DISCLAIMERS

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM
EXTENT PERMITTED BY LAW, MAGELLAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free
from harmful components. Any reliance on the Site is at your own risk.

No Guarantee of Outcome. Magellan does not guarantee that any
inheritance, beneficiary proceeds, property, or funds will be located,
recovered, or distributed, or that any particular result will be achieved. Any
examples or general descriptions are illustrative only and not promises of
outcome.

11.   LIMITATION OF LIABILITY

To the maximum extent permitted by law, in no event will Magellan or its officers, directors, employees,
agents, affiliates, suppliers, or licensors be liable for any indirect,
incidental, consequential, special, exemplary, or punitive damages, or for loss
of profits, revenue, data, goodwill, or business interruption, arising out of
or related to your use of (or inability to use) the Site, even if advised of
the possibility of such damages.

To the maximum extent permitted by law, Magellan’s total liability for any claim
arising out of or relating to the Site or these terms will not exceed the
amount you paid to Magellan for access to the Site (if any) in the twelve (12)
months preceding the event giving rise to the claim. Some jurisdictions do not
allow certain limitations; in such cases, liability will be limited to the
fullest extent permitted by applicable law.

12.  INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Magellan and its officers,
directors, employees, agents, affiliates, suppliers, and licensors from and
against any claims, liabilities, damages, judgments, awards, losses, costs,
expenses, or fees (including reasonable attorneys’ fees) arising out of or
related to: (a) your use of the Site; (b) your violation of these Terms; (c)
your violation of any law or third-party right; or (d) your submissions or
communications.

13.  ELECTRONIC COMMUNICATIONS

a.     Electronic Communications Consent. By using the Site or
communicating with us electronically, you consent to receive communications
from us electronically (including by email and posting on the Site, and by
SMS/MMS where you have opted in). You agree electronic communications satisfy
any legal requirement that such communications be in writing.

b.    E-Sign.
Where permitted by law, you agree that electronic signatures and electronic
records may be used in connection with communications and transactions with
Magellan.

14.  DISPUTE RESOLUTION

Please read this section carefully. It affects your legal rights.

a.     Informal Resolution First. Before initiating arbitration, you
agree to contact us at RobL@LostHeirsFound.com with a brief description of the
dispute and your contact information. The parties will attempt in good faith to
resolve the dispute informally within thirty (30) days.

b.    Binding Arbitration. If not resolved informally, any
dispute, claim, or controversy arising out of or relating to these Terms or the
Site (a “Dispute”) will be resolved by binding arbitration administered by the
American Arbitration Association (AAA) under its applicable rules. Arbitration
will be conducted by a single arbitrator. The arbitration will take place in
Duval County, Florida, unless the parties agree otherwise.

c.     Exceptions.
Either party may bring an individual action in small claims court in Duval
County, Florida (or the county of your residence, if permitted) if the claim
qualifies. Either party may seek injunctive or equitable relief in a court of
competent jurisdiction for threatened or actual misuse or infringement of
intellectual property rights or unauthorized access to the Site.

d.   Class Action Waiver.
You and Magellan agree that each may bring claims against the other only in an individual
capacity and not as a plaintiff or class member in any purported class,
collective, or representative proceeding.

e.    Time Limit. Any Dispute must be brought within one (1) year
after the claim arose, unless a longer period is required by applicable law.

15.  GOVERNING LAW

These Terms and any Dispute not subject to arbitration will be governed by and
construed in accordance with the laws of the State of Florida, without regard
to conflict of laws principles. Subject to the arbitration section above, you
agree that exclusive venue for any permitted court action will be the state or
federal courts located in Florida, and you consent to personal jurisdiction in
such courts.

16.  TERMINATION

We may suspend or terminate your access to the Site at any time, with or without
notice, for any reason, including if we believe you violated these Terms.
Sections that by their nature should survive termination will survive,
including Intellectual Property, Disclaimers, Limitation of Liability,
Indemnification, Dispute Resolution, and Governing Law.

17.  MODIFICATIONS TO THE SITE AND THE TERMS

We may modify, suspend, or discontinue any part of the Site at any time. We may
update these Terms by posting an updated version on the Site and revising the
Effective Date. Your continued use of the Site after changes become effective
constitutes acceptance of the updated Terms.

18.  SEVERABILITY

If any provision of these Terms is held to be invalid, illegal, or unenforceable,
the remaining provisions will remain in full force and effect.

19.  NO WAIVER, ASSIGNMENT & FORCE MAJEURE

a.     No Waiver. Failure to enforce any provision of these Terms
is not a waiver of our right to do so later.

b.    Assignment.
You may not assign these Terms without our prior written consent. We may assign
these Terms in connection with a merger, acquisition, reorganization, or sale
of assets.

c.     Force Majeure. We are not liable for delays or failures caused
by events beyond our reasonable control (including outages, carrier
disruptions, acts of God, labor disputes, war, terrorism, governmental action,
or internet service interruptions).

20. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Magellan regarding your
use of the Site and supersede all prior or contemporaneous understandings
relating to the Site. Any Engagement Agreement governs only the Services
described therein.

21.  CONTACT

Questions about these Terms may be directed to RobL@LostHeirsFound.com or 800.606.8930 extension 125.

22. SMS, MMS, and Messaging Communications Policy

This section applies if you opt in to receive SMS/MMS or other messaging
communications from Magellan (the “Messaging Program”). Messaging is used for
business communications related to inheritance and beneficiary recovery
services, including responding to inquiries, providing status updates,
requesting information, scheduling, and other service-related communications.

The Messaging Program may include conversational/customer care messages and
transactional or service-related communications, such as intake follow-ups,
identity verification requests, appointment scheduling, status updates,
document requests, service reminders, and responses to inbound inquiries.
Messages may include text, images, and/or links related to your relationship
with Magellan.

Example Consent Disclosure (Verbal/Recorded). “Do you agree to
receive SMS/MMS messages from Magellan Capital Resources, Inc.? Message
frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP
for help. Consent is not required as a condition of services. See our Privacy
Policy and Terms at www.LostHeirsFound.com.”

a.   Opt-In Requirement (Consent)

You will receive messages only if you provide prior express consent (and, where
required, prior express written consent) to receive SMS/MMS messages from
Magellan at a designated mobile number. Consent may be collected through online
forms, written authorization, or verbal consent during a recorded or documented
interaction. We may send an opt-in confirmation message.

You represent and warrant that you are the subscriber for the mobile number
provided, or that you are an authorized user of that number with authority to
consent to receive SMS/MMS messages at that number.

b.   Consent Not Required for Services

Your consent to receive SMS/MMS messages is not required as a condition of
purchasing or receiving Services. Alternative communication methods (e.g.,
phone call, email) are available.

c.    Description of Message Frequency

Message frequency may vary based on your interactions with Magellan and the status of
communications. You may receive multiple messages per month and, during active
communications, multiple messages per week. Messages may be recurring.

d.   Message and Data Rates

Message and data rates may apply depending on your wireless plan and carrier.

e.   STOP and HELP Instructions

  • Opt-Out:
    Reply STOP to any message to opt out. After opting out, you will
    receive a confirmation message and no further messages will be sent to
    that number (except where required by law or permitted for compliance
    confirmations).

STOP
requests are processed as soon as reasonably practicable and the number is
placed on a suppression list to prevent further messages from Magellan’s
Messaging Program. Unless otherwise required by law, an opt-out applies to all
messaging campaigns and numbers operated by Magellan under the same brand.

  • Help:
    Reply HELP for assistance, or contact us at 800.606.8930 (extension
    125, if applicable) or RobL@LostHeirsFound.com.

f.    TCPA Compliance Statement

Magellan intends that messaging under the Messaging Program comply with applicable U.S.
telecommunications laws and regulations, including the Telephone Consumer
Protection Act (TCPA), and applicable industry standards relating to consent,
opt-out, and sender identification.

g.   Data Sharing Restrictions Related to Messaging

No mobile opt-in information (including your phone number and consent records)
will be shared with third parties or affiliates for their marketing purposes.
We may share limited messaging data with service providers who assist us in
delivering messages (such as messaging platform and carrier ecosystem
providers), subject to confidentiality and restricted-use obligations.

h.   Record of Consent Language

We maintain records of messaging consent and opt-out requests, which may include
the date, time, method of opt-in, the phone number, and the language used to
obtain consent. These records may be used to demonstrate compliance and to
maintain suppression lists to prevent unwanted contact.

i.     Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Delivery depends
on effective transmission by your carrier and network availability. Messaging
may not be available on all carriers or in all geographies.

j.     RingCentral Compliance (No Guarantees)

Magellan uses RingCentral and related carrier networks to facilitate messaging. We
publish these Terms and our Privacy Policy to support messaging compliance
expectations and program registration requirements. However, RingCentral and
mobile carriers maintain their own policies and technical requirements, and
Magellan does not make any representation, warranty, or legal guarantee on
behalf of RingCentral or any carrier regarding message delivery, approval,
filtering, or program eligibility.

k.    Changes to Messaging Program.

Magellan may modify or discontinue the Messaging Program or update these Messaging terms
at any time. Continued participation after changes are posted (or communicated
where required) constitutes acceptance of the updated terms, to the extent
permitted by law.